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Hi, My name is Carl Batchelor, I recently had the pleasure of speaking with Annie Rogers who helped me through the process of obtaining my Australian Working Holiday Visa. I am writing this letter of reccomendation to Visa First to highlight the positive customer service and care I recieved by Annie. She was patient, polite and very informative and I hope this letter goes a small way of thanking her and also bringing to your attention what a star you have in your team. I am a very happy customer and would definately recommend your services to friends and family. Many Thanks Carl Batchelor